Razer still thinks it's a one-off issue, not something systemic and they keep replacing laptops with new ones, which still have the same problem (for anyone making heavy use of bluetooth devices - mouse, headphones, etc). Some Razer services are impacted and customers may experience longer than expected response time due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your patience during this critical time.
Symptoms
After not using your Bluetooth mouse or keyboard for some time, you may not be able to use the device again without rebooting the system or turning your Bluetooth radio off and back on. This article applies to your symptoms if the following conditions are also true:
Your computer has a Bluetooth radio Download seine cameras.
The Windows option 'Allow the computer to turn off this device to save power' is set.
The keyboard or mouse is Bluetooth 2.0, 2.1, 3.0, or 4.0. Download perc motherboards drivers.
You can check these settings by doing the following:
Windows 10:
Right-click on Start, and select Device Manager.
In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio.
Right-click the Bluetooth radio and select Properties.
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Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power.
Razer Bluetooth Driver
Windows 8:
1. Select the Search charm and type Device Manager.
2. Select Settings. Device Manager should be listed in the results. Click on Device Manager.
3. In Device Manager, expand Bluetooth and select the Bluetooth radio.
4. Right-click on the Bluetooth radio and select Properties.
5. On the Power Management tab, Allow the computer to turn off this device to save power is enabled if the checkbox is checked.
Windows 7:
1. Click the Start button and type Device Manager in the Search box.
2. Click on Device Manager in the Results window.
3. In Device Manager, expand Bluetooth and select the Bluetooth radio.
4. Right click on the Bluetooth radio and select Properties.
5. On the Power Management tab, Allow the computer to turn off this device to save power is enabled if the checkbox is checked.